Privacy Policy

Last Updated: 15 June 2026

This Privacy Policy explains how Key2Space (“we”, “our”, “us”) collects, uses and protects your personal information when you visit our website. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Key2Space
Key Business Park,
Kingsbury Road,
Birmingham,
West Midlands,
B24 9PT

Telephone: 0121 350 7776

2. Information We Collect

Information You Provide

When you complete our contact form, we may collect:

• Your name
• Email address
• Telephone number
• Company name (if provided)
• Details contained within your enquiry

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages viewed
• Date and time of access
• Referring website addresses

3. How We Use Your Information

We use your information to:

• Respond to enquiries submitted through our contact form.
• Provide information about our products and services.
• Improve our website and user experience.
• Maintain website security.
• Comply with legal and regulatory obligations.

4. Contact Forms

If you contact us through our website, the information you provide will only be used to respond to your enquiry or provide the information you have requested.

We will not send marketing communications unless you have specifically consented to receive them.

5. Google Analytics

We use Google Analytics to understand how visitors use our website and to help improve its performance and content.

Google Analytics may collect information including:

• Pages visited.
• Time spent on the website.
• Device and browser information.
• Approximate geographic location.
• IP address information.

Google may process this information on servers located outside the United Kingdom. Appropriate safeguards are in place to protect your information.

Google Analytics cookies are only activated after you have provided your consent.

For more information about Google’s privacy practices, please visit:

https://policies.google.com/privacy

6. Cookies

Our website uses cookies to ensure it functions correctly and to help us understand how visitors use the site.

Cookies used on this website may include:

Essential Cookies

These cookies are necessary for the operation of the website and cannot be disabled.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. These cookies are only placed after you have given your consent.

7. Cookie Consent

We use CookieFirst to manage cookie preferences and obtain consent for non-essential cookies in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

Through the CookieFirst banner, you can:

• Accept or reject non-essential cookies.
• Change your cookie preferences at any time.
• Withdraw previously given consent.

Your cookie preferences are stored and managed by CookieFirst to help ensure compliance with applicable privacy laws.

8. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties, including:

• Website hosting providers.
• IT support providers.
• Google Analytics.
• CookieFirst (for consent management).
• Professional advisers.
• Regulatory authorities where required by law.

All third parties processing personal data on our behalf are required to maintain appropriate security measures and confidentiality.

9. International Data Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK data protection legislation.

10. Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries.
• Fulfil legal and regulatory obligations.
• Maintain business records where required.

Information that is no longer needed will be securely deleted or anonymised.

11. Security

We take appropriate technical and organisational measures to protect personal information from:

• Unauthorised access.
• Loss.
• Misuse.
• Alteration.
• Disclosure.

However, no internet transmission can be guaranteed to be completely secure.

12. Your Rights

Under UK GDPR, you have the right to:

• Access your personal information.
• Correct inaccurate data.
• Request deletion of your personal data.
• Restrict processing.
• Object to processing.
• Request data portability.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us using the details provided below.

13. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

15. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Website: https://ico.org.uk